All orders are shipped within 12-36 hours from our warehouse in Toronto Ontario.  Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.  

To qualify for a return:

• The item must be unused, unopened, and in the same condition as when received.
• It should be in its original packaging, with the plastic or cellophane wrap intact and not tampered with.

Yes, all our products are 100% authentic and sourced directly from authorized distributors or fragrance houses.